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Friday 27 January 2012

ITES/BPO: Walk in Interview for Inbound Customer Service Process(US)

ITES/BPO: Walk in Interview for Inbound Customer Service Process(US)
by IENERGIZER (Granada Services Ltd) in Noida
Experience: 0 to 4 yrs.  | Salary: INR 1,75,000 - 2,75,000 P.A  |  Opening(s): 40 Posted on:
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Below mentioned are the Openings in International domain @ iEnergizer:



 Inbound Customer Service(US Shifts)





 Job Description





•To handle International Inbound Calls.

•Resolve customer queries within the assigned TAT.

•Adhere to the Login hrs & maintain the desired AHT Levels.

•Develop strong customer relationships and provide paramount service.

•Acertain customer needs and take action in a timely manner.

•Perceptive and intuitive nature with the ability to solve problem.





We provide cabs to South Delhi, East Delhi, Noida & Ghaziabad



Walk In interviews :

Contact Person : Kirti, Ishita, Anju

Contact Number: 7838554950, 8860996669, 9560354350

Date :  27th & 28th Jan 2012

Time : 1pm - 6pm
Salary:

INR 1,75,000 - 2,75,000 P.A
Industry:

BPO, Call Centre, ITeS
Functional Area:

ITES/BPO/KPO, Customer Service, Ops.
Role Category:

Voice
Role:

Associate/Senior. Associate -(NonTechnical)
Keyskills:

cce / voice / outbound / cust service / US collections /night shifts /bpo / international/
Desired Candidate Profile
Education:

(UG - Any Graduate - Any Specialization) AND (PG - Post Graduation Not Required)

* Candidate with minimum 6months of International BPO experience

* Freshers with good communication skills can also apply

* Excellent communication skills

* Neutral Accent

* Zeal to work in BPO Industry

* Graduates / Undergraduates / Dropouts

* OK with 24*7 shifts will be preferred
Company Profile
IENERGIZER (Granada Services Ltd)
http://www.ienergizer.com
iEnergizer is one of the most progressive International Call Centers in Asia Pacific region, located in Noida near New Delhi, India. It undertakes Business Process Outsourcing (BPO) projects in voice based & web based processes as well as provides back office support in Finance, Banking , HR , Claims processing - Insurance, Healthcare etc to leading Fortune 500 companies around the world. iEnergizer makes use of the latest state-of-the-art infrastructure with world class standards in networking like earth station, IPLCs to provide instant connectivity to it's global customers through calls, e-mails, chat etc.



Since its inception, iEnergizer has delivered on a business strategy that focuses on selected customer service based, process oriented industries. While defining its business charter, iEnergizer compared the operational background of its key management talent against top industry verticals and aligned itself with those most suited to benefiting from the iEnergizer value proposition.
Contact Details

Executive Name:

Kirti, Ishita, Anju
Contact Company:

Granada Services Pvt Ltd
Address:

A-37, Sector-60 NOIDA,Uttar Pradesh,India 201301
Email Address:

Shweta.kanojia@ienergizer.com,Swati.Choudhry@ienergizer.com
Telephone:

7838554950,8860996669,9560354350
Reference Id:

GRANADANAUK

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